Misleading

$250,000 LIES: NBN provider busted for misleading ads

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A Melbourne internet provider has been ordered to pay a whopping $250,000 penalty for misleading information in its advertisements.

The Federal Court also instructed Activ8me, based in the Melbourne suburb of Preston, to refund setup charges to impacted customers and allow them to leave or switch plans without penalty.

During the case, the NBN retailer admitted that it made false or misleading claims in multiple direct mail and online banner ads between June and November last year.

 

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