Federal Trade Commission (FTC) is refunding more than $18 Million to consumers who were harmed because of misleading claims made Publishers Clearing House. PCH agreed to pay $18.5 in refunds to consumers and made significant changes to its online operations after the FTC took action.
The FTC’s complaint alleged:
- PCH targeted consumers who were older and had lower incomes, tricking them into believing that they could not enter sweepstakes unless they purchased a product. Or that purchasing a product would increase their chances of winning.
- PCH deceived consumers by sending misleading emails that made consumers believe they were official documents such as tax forms.
- PCH charged deceptive handling and shipping fees, and falsely claimed that orders were “risk-free”, even though customers who wanted refunds would have to pay for the return of products.
The FTC will send checks to 281,724 consumers who were affected. The FTC will send checks to consumers who purchased a product through Publishers Clearing House following the receipt of an email that was deemed deceptive by the FTC.
The recipient should cash the check within 90 days as stated on the check. If you have any questions regarding your payment, please contact Rust Consulting at 888-516-774, or via email at info@PCHRefunds.com. You can also visit the FTC’s website to view frequently asked questions. The Commission does not require people to provide any account information or pay money to receive a refund.
interactive dashboards for refund data give a breakdown by state of the refunds made in FTC cases. FTC actions in 2024 resulted in more than $338 millions of refunds for consumers throughout the United States.